CreateTicket

Frends task for creating a ticket in HubSpot.

Task version: 1.1.0

Required Frends version: 5.7+

Required .NET version: 8.0

Compatible Agents: Crossplatform

Source code: https://github.com/FrendsPlatform/Frends.HubSpot/tree/main/Frends.HubSpot.CreateTicket

Task Parameters

Input

Name	Description
TicketData : String	Ticket properties such as subject, content, hs_pipeline, hs_pipeline_stage, hs_ticket_priority. Default: - Example: { "subject": "Login issue", "content": "User cannot log in after password reset", "hs_pipeline": "0", "hs_pipeline_stage": "1", "hs_ticket_priority": "HIGH" }

Connection

Name	Description
🗝ApiKey : String	HubSpot Private App access token. Default: - Example: xxx-xxx-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
BaseUrl : String	Base Url for the Api. Default: - Example: https://api.hubapi.com

Options

Name	Description
AssociateWithContactId : String	Associate the ticket with a HubSpot contact by providing the contact ID. Default: - Example: 12345678
AssociateWithDealId : String	Associate the ticket with a HubSpot deal by providing the deal ID. Default: - Example: 98765432
AssociateWithCompanyId : String	Associate the ticket with a HubSpot company by providing the company ID. Default: - Example: 11223344
ThrowErrorOnFailure : Boolean	Whether to throw an error on failure. Default: True Example: true
ErrorMessageOnFailure : String	Overrides the error message on failure. Default: - Example: Custom error message

Task Result

Name	Description
Success : Boolean	Indicates if the task completed successfully. Example: true
Id : String	The ID of the created ticket returned by HubSpot. Example: 123
Error : Error	Error that occurred during task execution. Example: object { string Message, Exception AdditionalInfo }
Error.Message : String	Summary of the error. Example: Unable to create new ticket.
Error.AdditionalInfo : Exception	Additional information about the error. Example: object { Exception AdditionalInfo }

Task Changelog

Changelog for Task Frends.HubSpot.CreateTicket.

[1.1.0] - 2026-07-24

Changed

• Updated copyright notice to comply with Frends standards.

[1.0.0] - 2026-03-19

Added

• Initial implementation