ServiceNow

ServiceNow is cloud-based platform for IT service management, workflow automation.

Frends offers seamless integration with ServiceNow, enabling you to effortlessly connect and automate data flows involving ServiceNow.

Frends provides tasks for performing all core ServiceNow operations.

By leveraging Frends' task-based approach, you can configure and customize ServiceNow integrations according to your specific requirements. Frends offers a wide range of tasks that facilitate integrations to a variety of systems and protocols.

Use cases

Below you will find typical use cases for ServiceNow integrations and how they are implemented in Frends.

Employee onboarding

By using the HTTP trigger and ServiceNow CreateRecord task we can create an integration that receives an new employee event from an HR system like Workday and creates employee onboarding tasks in ServiceNow, like account creating, equipment orders etc.

Onboarding